Account

Delete your iXplor account

You can delete your iXplor account and its data at any time, from the app or by email.

Option 1: in the app

Open iXplor and go to the MyXplor tab.
Tap Edit Passport.
Scroll down to Account and tap Delete account.
Confirm with the Google account you sign in with.

Your account and data are deleted right away.

Option 2: by email

If you no longer have the app, email support@ixplorstudios.in from the Google account you used with iXplor, with the subject "Delete my iXplor account". We'll delete the account within 30 days and confirm by email.

What gets deleted

Your account and profile: name, photo, bio, tags and email address
Your location data, Drops, Hitlist, Travel DNA, badges and progress
Your likes, matches and chat messages
Your blocks, and any reports you filed, including reports about AI-generated text
Your daily AI usage count

What we keep

Reports other people filed about your account are kept for up to 12 months for safety and abuse prevention, then deleted.
Place and Travel DNA summaries that aren't linked to your account remain, because they contain no personal data.
Usage analytics stay linked only to a random account ID. After deletion, nothing links that ID back to you.

See the Privacy Policy for more.