Privacy Policy
Last updated: 12 November 2026
The short version. iXplor uses your location to tell you about the place you're in and to suggest spots nearby. It builds your Travel DNA from the places you save. Other explorers see your profile and roughly where you are, never your exact location. We don't sell your data and we don't show ads. You can delete your account and its data from the app at any time.
1. Who we are
iXplor is an Android app made by iXplor Studios, India ("we", "us"). This policy covers the iXplor app and this website. Questions or requests: support@ixplorstudios.in.
2. What we collect
| What | Why |
|---|---|
| Google account details: your name, email address and profile photo, when you sign in with Google | To create your account and sign you in. Your email is never shown to other users. |
| Profile: the name, photo, bio and traveller tags you choose | To show your profile to you and to other explorers in CoXplor. |
| Precise location, while you use the app | To tell you which place you're in, write your place briefing, show the weather, and find spots near you. |
| Drops and Hitlist: the places you save | To build your passport, your Travel DNA and your Wanderprint, and to remind you about saved spots. |
| Likes, matches, blocks and reports | To run CoXplor and keep it safe. |
| Chat messages | To deliver messages between matched explorers. |
| Reports about AI-generated text | To review and fix text the AI got wrong. |
| Push notification token for your phone | To send you notifications you've allowed, such as new messages and matches. |
| Usage analytics: which features you use, app version, device model and operating system, and an approximate location (city or country) estimated from your IP address | To understand what works and what to improve. |
| A daily count of your AI requests | To keep the service fair and affordable through daily limits. |
We don't collect your contacts, photos (other than the profile photo you pick), microphone or camera. We don't track your location in the background.
3. What other explorers can see
- Your name, profile photo, bio, traveller tags, Travel DNA and badges.
- Your Drops, with each pin rounded to about 1 km.
- Roughly how far away you are, based on an area of about 10 km around you. Your exact location is never shown to anyone.
Your email address, your exact location and your Hitlist stay private.
4. AI-generated content
Some text in iXplor is written by AI: place briefings, your Travel DNA, your next vibe stop, and spot recommendations. To write it, we send the place you're in (its name and coordinates), the places you've saved, and your traveller tags to Google's Gemini service. We don't send your name or email. AI text is labelled "Written by AI" in the app, and you can report anything wrong or offensive with the Report link next to it.
5. Who we share data with
We don't sell your personal data or share it for advertising. We use these service providers to run iXplor, and they process data only on our behalf:
- Google Firebase and Google Cloud: sign-in, database, file storage, server functions and notifications.
- Google Gemini: AI-generated text (see section 4).
- Google Maps Platform (Places): finding places near you and identifying the place you're in.
- Open-Meteo: weather for your location.
- PostHog: usage analytics. It never receives your name, email, chat messages or exact location.
- Expo: delivering notifications on some app versions.
We may also disclose data if the law requires it, or to protect the safety of our users.
6. Where your data is stored
Our service providers store data in their data centres, which may be outside India, including in the United States. They protect it in line with this policy.
7. How long we keep it
- Account data: until you delete your account.
- Chat messages disappear from your chats 48 hours after they're sent.
- Reports filed about an account: up to 12 months, for safety and abuse prevention.
- Usage analytics are linked to a random account ID, never your name or email. Once your account is deleted, nothing links that ID back to you.
- Place and Travel DNA summaries shared between users contain no personal data and may be kept.
8. Security
Data travels over encrypted connections (HTTPS), and access to our database is restricted so people can only read what they're meant to see. Chat messages are encoded before they're stored, but they are not end-to-end encrypted. No system is perfectly secure, so please don't share passwords or financial details in chats.
9. Your choices and rights
- Location: you can turn off location access in your phone's settings. Some features won't work without it.
- Notifications: you can turn them off in the app's notification settings or your phone's settings.
- See or correct your data: edit your profile in the app, or email us for a copy.
- Delete your account: in the app (MyXplor → Edit Passport → Delete account), or see how to delete your account.
- Withdraw consent at any time by deleting your account or turning off permissions.
Under India's Digital Personal Data Protection Act, 2023, and other laws that may apply to you, you can ask us to access, correct or erase your personal data, and to name someone to act for you. Email support@ixplorstudios.in and we'll reply within 30 days. If you're not satisfied with our answer, you can complain to the Data Protection Board of India.
10. Age
iXplor is for people aged 18 and over, because it lets you meet other travellers. We don't knowingly collect data from anyone under 18. If you believe a minor is using iXplor, tell us and we'll delete the account.
11. Changes
We'll update this page when our practices change and change the date at the top. For important changes, we'll also tell you in the app.
12. Contact and grievances
For privacy questions, requests or complaints, email support@ixplorstudios.in.